Release date: April 10, 2018
Duration: 85 minutes
As more credit unions both receive and originate ACH entries, it’s vital that management, operations and member services staff understand the ACH network, applicable rules and associated risks. This ACH Basics session will focus on the fundamentals of ACH, including the history of the network, defining the parties of ACH transactions, their roles and responsibilities, and the transaction flow and settlement process. In addition, we will cover all aspects of exception item processing, including your options in handling unauthorized transactions, stop payments or revoked authorizations. This is a basic overview of ACH and intended for individuals new to ACH operations and front line staff.
Get answers to these common ACH questions:
- How does the ACH Network work and who are the parties?
- What are my responsibilities within this payment channel?
- How can I assist members who have been debited without authorization?
- How does direct deposit settlement work?
MEET THE PRESENTER
John Curtis has over twenty years of experience in payments and has held positions in Treasury Management, Information Systems and Corporate Training and Development. John was Product Manager for Electronic Payments including ACH, EDI and Emerging Payment Technologies for fourteen years at Bank of the West. He has served as Chairman of WesPay’s Education Committee and as an Advisor to the WesPay Board of Directors. John served as the Chairman of the Board of Payments Resource One (PRO). He is a member of the American Bankers Association Task Force on Payments Law and has lectured on payments topics including legal issues, emerging technologies, compliance and risk management.
As Senior Vice President of Education and Training, John Curtis oversees the educational offerings for WesPay to ensure members have access to high quality, timely and relevant training that is critical for success in today’s ever changing payments landscape. Before coming to WesPay, John dedicated the previous fourteen years of his career to the payments arena as a Product Manager for Electronic Payments covering ACH, EDI and Emerging Payment Technologies. He holds both the AAP and NCP accreditations.