Release date: May 24, 2018
Duration: 90 minutes
IT and security professionals are continually searching for ways to train staff to protect the institution against computer fraud. This program provides the education they need. Even those who believe “it can’t happen here” will learn exactly how these attacks can happen and how to prevent them. This webinar shows how penetration companies, criminals, and even the cleaning crew can compromise your credit union. The modus operandi used to attack account holders, the credit union, or call center and trick you into providing sensitive information are discussed. We will demonstrate how not to fall victim to a social engineering attack, what a deceptive answer really sounds like, and how to handle these attacks on your front line or call center.
Using actual stories of financial institutions who found themselves compromised, we illustrate how poorly followed procedures open the door to high dollar losses. Staff who are not familiar with the techniques used by social engineers will fall victim, even if they follow proper procedures.
Meet the presenter
Barry Thompson of Thompson Consulting Group, LLC is a nationally-recognized speaker, consultant, and trainer, with nearly 40 years of service to the financial institution industry. Barry’s financial services career spanned 22 years before he “retired” to establish his consulting firm that assists financial institutions in competing more effectively by providing services specifically targeted to risk management and security.
As a professional speaker, few can match his expertise when it comes to discussing the financial services industry. His programs are based on actual experiences that allow him to relate to any group of financial professionals, from the member service representative to the board of directors. He has made presentations on communications, organizational behavior and management, compliance, and security. He appears frequently before financial institutions and at industry conferences. To date, Barry has trained more than 45,000 financial professionals—and growing.